shipping & returns.

last updated 2026-06-16

draft - pending legal review. this policy is template language in verve's voice and has not yet been cleared by counsel. it is not legal advice.

shipping

orders placed monday through friday ship from the US within 24 hours. you get a tracking link the moment the label prints. standard shipping typically arrives about 3 days after you order; overnight is available at checkout if you need it sooner. shipping is calculated at checkout based on your order, starting at $4.21 for standard and $24.99 for overnight.

[OWNER + COUNSEL]

confirm carrier(s), cold-chain or signature requirements if any, and the calculated shipping rates before launch. delivery estimate = 3 days (config/legal STANDARD_DELIVERY_DAYS) — update there if the carrier service changes.

returns

if your order arrives damaged, wrong, or short, contact us and we make it right with a one-time replacement. full details (eligibility, timelines, and the fine print) are on the returns & refunds page.